Monthly Archives: February 2015

Managing Time for Effective Delegation and Employee Empowerment

In order for any organization to scale leaders must be able to take on new responsibilities and have time for strategic planning and organization of resources.

In my last two articles,“Delegating Authority & Responsibility for Employee Empowerment and “How to Delegate” I covered the steps to effective delegation including the importance of defining an employee’s level of authority in carrying out their tasks and making decisions.

I spoke to a client shortly after I published the last article and he expressed how it all makes sense but often he needs to choose to do tasks himself that he would like to delegate but can’t because of time restraints. He said it takes too long to explain and show someone how to do something so he ends up doing it himself.

Time Management Matrix

So how do you break that cycle of having to do things yourself because time doesn’t permit to show someone else how to do the tasks or take on the new responsibility?

In his best-selling book “First Things First”author Stephen Covey explains The Time Management Matrix and how to use it to analyse and better plan your time. Delegating in the diagram below falls into the quadrant of Important Not Urgent.

Table

By having a goal in mind you can more easily identify time wasters and take steps to eliminate them. Obviously if you look at the activities that fall into each of the quadrants on the Time Management Matrix you can take action to reduce time wasting activities and get more focused.Create Goals The question becomes how to spend more time in quadrant two in order to drive delegation and empowerment. The way to do this is to identify your delegation or empowerment projects and schedule time to execute them.

I’ll get into more depth about time management in upcoming articles and videos. One thing is to consider is procrastination and how to address that.

Time Analysis

time managementTo plan your time better you first need insight into how you’re spending your time now. You can track and record your activities manually using a weekly agenda form that you can download here. You can also use one of the numerous software programs or apps such as RescueTime or Toggl.

Once you have tracked and analysed how you use your time you can come back to the Time Management Matrix and take conscious to change your work habits. Of course changing habits is quite hard so you need to be motivated and visualize the benefits.

Whether you track your activities manually or using technology, the principles of time management and habit modification are the same. We all function within the same framework of a day of 24 hours. There is no magic pill that will make you more productive. It begins with awareness and a goal to improve.

Delegation is an essential leadership activity that every leader needs to develop in order to grow their department or business and leverage their largest asset, people.

Stephen Goldberg

Delegating Authority and Responsibility for EMPLOYEE EMPOWERMENT

Employees who are empowered with clear authority for actions and decision-making are more motivated in their jobs, take more initiative and get more done. But it’s the responsibility of the leader to provide the leadership style and conditions that lead to empowered employees.

In my last article on delegation I described the mechanics of delegating work and responsibility to employees.

delegating authorityIn this article I will focus on delegating authority, which will ensure that employees are empowered to take responsibility and make decisions that go with the job.

To be effective in delegating and getting the results you want from employees you need to make sure that the employee understands their authority level relative to their job functions.

Levels of Authority

There are four levels of authority:

  1. complete authority
  2. act and report
  3. act only after consultation
  4. act only after approval
four levels of authority

Defining Authority Levels

To define the levels of authority, have the employee breakdown their key functions. Usually 20% of what an employee does are the most important in terms of contribution to goals and business results.

Have the employee rate the level of authority according to the four levels listed above. Do the same from your perspective. Meet with the employee and review the list to compare perceptions. Just doing this exercise will generate a good discussion and clarify any misconceptions.

A fairly new employee may have many of their job functions at levels three and four, but a long-time employee should have more functions rated at levels one and two.

You may need to answer the following questions in order to properly delegate new authority levels to your employees.

What needs to happen in order for the authority level to increase? What do I need to do? What does the employee need to do?

As in my previous article, follow-up is key in any delegation project. Once it is clear how to delegate new authority you must follow-up to make sure that it’s working well and decisions are being taken correctly.

Conducting this exercise with each of you direct reports will help you delegate, make you a better leader and develop empowered employees.

Stephen Goldberg

a better leader