Yearly Archives: 2016

Annual Performance Review Best Practices

annual performance reviewMany companies such as Deloite and Microsoft have moved away from conducting an annual performance review or appraisal. In their evolution as an organization they realize that this is not the best practice to boost employee productivity and morale.

However, many companies still force their managers and employees to do an annual performance review. If you are in the situation, then you have no choice and must go through with it.

 

Conducting Regular Reviews versus an Annual Performance Review

Many managers and employees dread this meeting and for good reason. If you have not sat down during the preceding months to discuss the performance appraisal criteria, then there is cause for conflict and disagreement.

My recommendation is to take on a coaching style of leadership or management and meet regularly with employees annual performance reviewto discuss their performance. This is effective to:

  • Build a relationship based on trust
  • Improve mutual understanding
  • Clarify expectations
  • Identify and remove roadblocks to performance
  • Give feedback about performance, both positive and negative
  • Increase employee motivation and engagement
  • Set goals for improvement
  • Identify training and development needs

If you have a monthly or minimum quarterly performance review and discussion with employees, the annual review will be easy. You will both be on the same page. If you are forced to use a rating scale with pre-established performance criteria, you want to include that in the regular review meeting.

A coach is interested in developing the staff member and this takes building a trusting relationship and meeting one-on-one regularly.

Employee Performance Evaluation Criteria

It’s important to establish employee performance criteria that is relative o the job and the expected performance results. Some companies use pre-established criteria that is quite general. This is not very effective in conducting a meaningful performance evaluation and discussion.

Rather than use suggested employee performance criteria from an article or software I suggest using a job description. My free job description template provides a section to establish employee performance standards. By meeting the employee regularly, you can update these standards based on the current situation.

Mutual Performance Evaluation

You might also want to have the employee evaluate you as the manager. Some annual review systems incorporate such an approach. You can do this by asking the employee to express their satisfaction with the level of support you are providing. I’ll get more into this in future articles and videos so subscribe now to get notified.

Summary

To avoid misunderstanding, disagreements and possible conflicts meet regularly with employees to discuss and review their performance. Take on a coaching style of leadership and take interest in developing the employee. Show you care and build a trusting relationship. An employee performance review should be a positive experience for all and another opportunity to contribute to ongoing employee development.

Strategies to Reduce Employee Turnover

reduce employee turnoverTo implement strategies to reduce employee turnover, you first need to understand the causes of employee turnover. You can only act on things that you can control and so I’ll focus on those strategies and tactics.

I recently interviewed an applicant for a technical sales job I had posted for a client. The candidate was presently employed but was unhappy in his present job due to what he claimed was an incompetent manager.

Causes for Employee Turnover

  • bad hire
  • poor relationship with boss, colleague or team member
  • poor management, training and support

Bad Hire

Hiring the wrong person for the job is the major cause of employee turnover. Lack of competence due to inefficient skills and inability to perform the job as expected is the case. Good hiring is essential to reduce turnover, improve job performance and retain employees. Poor attitude and lack of work ethic is also a contributor to a bad hire.

Poor Relationship with Boss Colleague or Team Member

reduce employee turnoverPeople leave a bad relationship and not a job. This is often the case as in the real-life example I gave earlier. It’s everyone’s responsibility to ensure they get along with each other, but it’s the manager’s responsibility to ensure that everyone’s trying.

Poor Management, Training and Support

Most people want to know that their work contributes to the success of the department and company. They want clear expectations, good communication with their manager and feedback on the work they’re doing. They also want to use and develop their skills and knowledge to they continue to grow and evolve. People need to enjoy their work and feel valued. It’s the manager’s responsibility to fill the needs of the employees and keep them engaged with the job and the company.

Strategies to Reduce Employee Turnover: Solutions and Actions

  1. hire the right person for the job. Ensure they have the skills, behavioural traits and motivational interests to perform the job well.
  2. foster a climate of collaboration amongst team members. Be honest with each employee and treat them with respect. Encourage open and honest exchange.
  3. provide regular feedback on employee performance. Offer interesting work and help employees grow and develop. Seek employees input on decision-making and share your perspective and rationale.

Summary

Certain jobs and industries have greater employee turnover than others. You cannot control external forces but you can control who you hire and how you lead and coach for job success. Review the points listed above and choose one that you can turn into an improvement project or goal. Review my goal planning articles and videos to put your project into action.

 

Landing your Ideal Dream Job

 

dream job

Landing your ideal dream job can be a challenge and even a lifetime project. First you must know what your dream job looks and feels like. Yes, it does take some reflection.

 

An ideal dream job might be something that you don’t have right now and it could be a job you outgrow after a while.

 

In this article, I am not going to talk about how to figure out what your ideal dream job is or how to write the best resume. There are tons of searchable information about that online already.

 

Once you are quite clear on what you are looking for and the type of company you want to work for I suggest the following to get attention and stand out.

Cover letter for your Dream Job 

dream job cover letterWriting a great cover letter shows that you want the job and are willing to do what many people are not.

 

Research well about the company and the people who work there. What are there projects and plans? Who are there customers?

 

Make the letter very specific to the job. Explain how your skills, experience and interests coincide with the job and the company.

 

Express what you can contribute to the company and its goals and objectives. Use your research to make it specific.

 

Too many people write generic cover letters that every recruiter sees through and puts aside.

Personal contacts to land your Dream Job

Business is about who you know and trust. Hiring is a business decision. Every manager is responsible for results in their department and the new staff member is employed to contribute to those results.

 

dream jobDo everything you can to connect with the hiring manager or HR person that is part of the employment decision. Call them by phone, connect over Linkedin, email and whatever way you can. Make it personal.

 

The fact is that over 40% of hiring is done through word of mouth. Who do you know that knows someone that works where you want to. Use your contacts to help you make a connection.

Summary

Using a well-crafted cover letter will begin the process to differentiate yourself.

Often several well qualified people are applying for the same job. It’s important to speak to the hiring manager or team member to express your passion for what you do and make an impression.

 

Landing your ideal dream job takes work but so does everything worth attaining that is ideal for you.

Employers

Employers wishing to attract people seeking their dream job need to re-think how they market themselves as an employer of choice. It’s not just about marketing but more about becoming a sought-after employer. Think about what that would mean for your organization.

 

Improve Personal Productivity for High-Paced People

Most people, especially high achievers want to improve personal productivity and get more done in a day. I recently was not feeling as productive as I would like and decided to revise my daily planning. I also thought about the cause for my low productivity and here is my conclusion and plan to improve.

 

I’ve concluded that there are three things that affect personal productivity, especially for high-pace people. These are often referred to as type A personality types, driver, achievers, etc.

  1. personality type
  2. personal motivation
  3. focus

Personality type

improve personal productivityPeople who are often referred to as type A personality types, driver, achievers, etc. tend to be high paced individuals. They incline to have more difficulty focusing on one thing at a time and thus engage in multitasking. This often means less focus on details, forgetting things because of too many things going on and high stress.

 

Lower paced individuals tend to have more patience to focus on the details and prefer to do one thing at a time.

 

High paced people may tend to flip from one time management system to another rather than learning to slow down and focus.

I am higher paced type and have suffered from these symptoms for years, so I am always interested to improve personal productivity.

Personal motivation to improve personal productivity

When one is motivated to accomplish things on the to do list there is less procrastination and more vigor for completing the tasks.

 

80% of the tasks performed in a day should be enjoyable otherwise you may avoid many of them. In other words, your highly important tasks related to projects and goals should be what you enjoy doing most of the time. If they are not, then you need to do some personal reflection regarding your job and the choices you’ve made. Perhaps you have not delegated or assigned tasks adequately.

 

Many people waste a lot of time indulging in distracting but seemingly enjoyable activities such as spending time on social networks, playing video games and chit chatting online. If problematic, these are signs of low motivation and personal satisfaction.

Focus to improve personal productivity

Physical and mental energy can affect focus as well as personal motivation. You need to make sure you’re getting enough rest, eating well and exercising regularly.

 

You also need a system or process in place to manage your tasks and time constraints.

Using a to-do List to improve personal productivity

improve personal productivityHere is a good system you may want to consider o improve personal productivity. Keep an ongoing list of tasks related to projects and goals. I keep adding to my list using Google tasks, which is accessible in Gmail. I review this list every day and then choose 3 to 7 tasks that I want to accomplish on a given day. I write this down in OneNote in my Surface tablet. You can keep a notebook dedicated to your daily to do list if you prefer pen and paper.

 

Each day I review the list several times and cross out what I have accomplished. I find doing my list this way helps me feel like I’m accomplishing important tasks daily.

 

If some items keep getting written down over and over you may want to question their importance and delete them for your lists. IF they become important again you will remember to write them down.

Attitude

Keeping a positive attitude regarding your progress in becoming better organized and productive is important to stay on track. If you are not happy with your focus or progress, look at what’s working and what’s not. Come up with simple ways to improve and focus on one improvement at a time.

Rewards

It’s important to recognize progress and celebrate success. Find ways to reward yourself for staying focused and productive.