Monthly Archives: April 2016

Creating an employee development plan2

Develop a Strategic Plan for Employee Development

The old expression, “failing to plan is planning to fail” also applies to employee development. In my recent article about a leaders’ struggle to deal with employees being resistant to change, I wrote that strategic planning for employee development is a practice that a leader must undertake to avoid this dilemma.

employee development planDeveloping a human resource or employee development plan is often the responsibility of the human resource department if there is one. From my perspective, it’s the leader’s responsibility because the leader is accountable for the performance of the department and each employee.

Here is my list of things for the leader or manager to do to develop a strategic plan for employee development.

  1. Develop goals for the department based on the plans and goals of the organization. If these are not clear do what you can to get clarity or develop your own goals based on what you know. Involve the team members in this process as much as you can, as doing so will get their buy-in when it comes to their individual contribution and development needs.
  2. Consider each employees’ strengths and weaknesses in view of the department’s plans and goals. What strengths can you leverage? What weaknesses pose a challenge? What skills will the person need to learn in the future in order to reach the goals or plan of the organization and department. Consider soft skills as well as hard skills. Soft skills are those related to attitude and work habits that have an impact on personal productivity and teamwork.
  3. Meet with each employee individually to establish goals and objective relative to the department goals. Prior to the meeting ask each person to reflect on the goals they can set and what they will need to learn and develop. Discuss this at the meeting and put plans and goals in writing. Teamwork is crucial for companies to be agile and competitive. Consider the skills that employees need to learn to be effective in working with others. Set a followup meeting to complete this if needed.
  4. Research training resources for skill development. Schedule training sessions and plan individual coaching time to provide training you plan to deliver yourself.
  5. Review your plan monthly and conduct follow up sessions with the team and each member to review goals and development progress.

The items above provide a strategic approach to talent management and is the best way to ensure that people are ready and able to meet new challenges and keep the organization productive and competitive. Failing to do so will potentially result in the dilemma that Roger was facing in my previous article.

In future articles I will elaborate further on some of the above points especially regarding coaching employees. Subscribe to my newsletter or blog feed to stay tuned for that!

Stephen Goldberg

The Leadership Qualities of an Effective Leader Coach

CoachA leader’s prime responsibility is to engage and develop people so they perform well and are highly productive. This means they must coach people as well as manage their performance. Becoming a leader who coaches people requires developing certain qualities. Failing to do so could result in that dilemma that Roger was facing in one of my previous articles. He was faced with employees who were rigid and resistant to change and growth.

Here are the leadership qualities I believe are essential to becoming a coach rather than just a manager, which is what employees prefer today.

  1. Cultivate an interest in developing people. The role of a coach just as in sports to get your talent to perform at their best. This requires understanding their strengths and weakness and how to develop the strength to the max
  2. Set aside time regularly (I recommend once a month) to meet with each direct report for a coaching session. This is where you discuss their development, get to know them better and build trust. You can of course act as a manager in this session to review goals and projects, but if you want to be a coach, you must keep time to focus on development and training. This offers an opportunity to recognize people for their efforts and accomplishments.
  3. Learn to listen actively. This is an essential skill that requires developing as most high energy leaders can be impatient and could tend to listen in order to figure out the solution to an employee’s problem. Active listening means you listen to understand first and use empathy to show that you recognize what the other person is feeling.
  4. Empower people to solve their own problem. Leaders are great problem solvers but a coach’s role is to get people to use their talents and abilities to solve problems for themselves. Teach your employees to bring you solutions not problems.
  5. Delegate responsibilities to employees effectively. This involves training and coaching them on assuming responsibility for the new tasks and making sure they are well supported. This will free up the leader to take on bigger more strategic responsibilities and build confidence in the employee.

I recommend choosing one of these 5 points to focus on developing in the coming weeks. Where can you improve as a leader?

I will cover these points and qualities of an effective leader/coach in future articles and videos so subscribe now to stay informed.

 

Stephen Goldberg