It’s the responsibility of the manager or supervisor to ensure that employees are being trained properly.

In one of my popular articles and videos The Seven Steps for Training and Coaching Employees, I explained the seven-step process to dramatically improve the effectiveness of employee training and, ultimately, the performance of employees.

In this video, I focus on the first step, explaining the objective and importance of the training program.

Watch and see the significance of this first step to improve your employee training and performance.

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