Optimus Performance
Effective Date: August 30, 2026
Compliant with Quebec Law 25 & PIPEDA

Optimus Performance ("we," "us," or "our") is dedicated to protecting the privacy, confidentiality, and security of personal information collected through our website (optimusperformance.ca) and our consulting, coaching, and training services. This Privacy Policy details how we collect, use, disclose, and safeguard personal information in compliance with Quebec's Act respecting the protection of personal information in the private sector (Law 25) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).


1. PERSON IN CHARGE OF PERSONAL INFORMATION (PRIVACY OFFICER)

In accordance with Quebec Law 25, Optimus Performance has designated a Person in Charge of Personal Information Protection:

Privacy Officer: Stephen Goldberg, Founder & Principal Consultant
Organization: Optimus Performance
Email: info@optimusperformance.ca
Phone: +1 (514) 946-2455
Address: Pierrefonds, Quebec, Canada


2. PERSONAL INFORMATION WE COLLECT

We only collect personal information that is necessary to fulfill our business objectives, deliver professional consulting services, and provide requested resources. This includes:

Direct Contact & Inquiry Data
Name, business email address, phone number, company name, and job title when submitting contact forms, booking discovery sessions, or contacting us directly.

Resource Download Information
Name and email address provided to access worksheets, e-books, toolkits, and guides via HubSpot forms.

Assessment & Diagnostic Data
Participant names, email addresses, and professional responses collected strictly for administering normative assessment tools (such as PXT Select and CheckPoint 360) and delivering leadership evaluations.

Automated & Technical Data
IP addresses, browser types, device identifiers, and browsing activity collected via cookies and HubSpot analytics to optimize site performance and user experience.


3. PURPOSE AND LEGAL BASIS FOR PROCESSING

We process your personal information for the following specific purposes:

- Providing, personalizing, and delivering coaching, training, and leadership consulting services.
- Fulfilling requests for educational resources, downloadable toolkits, and video newsletters.
- Scheduling and managing discovery calls and client consultations.
- Administering authorized leadership assessment tools and generating evaluation reports.
- Analyzing website traffic and usage trends to enhance content, layout, and functionality.


4. CONSENT & COOKIE POLICY

We obtain clear, informed consent before collecting personal data. You may withdraw consent at any time, subject to legal or contractual obligations.

Cookie Management
Our website uses essential and analytics cookies (managed via HubSpot) to measure engagement and improve navigation. Visitors can accept, reject, or customize cookie preferences at any time via the on-site Cookie Consent Banner.


5. DISCLOSURE TO THIRD-PARTY SERVICE PROVIDERS

We do not sell, rent, or trade personal information. We only share information with trusted third-party service providers who assist us in operating our website and delivering services, under strict confidentiality agreements:

HubSpot
Customer relationship management (CRM), form processing, email communication, and analytics hosting.

Assessment Partners (e.g., Wiley / PXT Select)
Secure platforms utilized solely for generating authorized assessment profiles.

PrivateEmail / Namecheap
Secure business email hosting and server communications.


6. DATA SECURITY, RETENTION & STORAGE

We implement appropriate physical, technical, and administrative safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure. Personal information is retained only as long as necessary to fulfill the purposes for which it was collected, meet regulatory compliance, and satisfy standard accounting requirements.


7. YOUR RIGHTS UNDER QUEBEC LAW 25 & PIPEDA

Under applicable privacy laws, you possess specific rights regarding your personal information:

Right to Access
Request confirmation of the data we hold about you and receive a copy.

Right to Rectification
Request correction of inaccurate, incomplete, or outdated information.

Right to Data Portability
Request a structured, commonly used electronic copy of your provided data.

Right to Erasure / De-indexation
Request that your personal information be deleted or ceases to be disseminated, subject to statutory retention requirements.

Right to Withdraw Consent
Unsubscribe from marketing emails instantly via the "Unsubscribe" link in any newsletter or by contacting our Privacy Officer.


8. INQUIRIES AND COMPLAINTS

To exercise your privacy rights, request data modifications, or file an inquiry regarding our privacy practices, please contact our Privacy Officer at info@optimusperformance.ca.

If you feel your concerns have not been addressed adequately, you have the right to contact the Commission d'accès à l'information du Québec (CAI) or the Office of the Privacy Commissioner of Canada (OPC).