From Job Descriptions to Job Satisfaction- A Practical Approach to Employee Engagement

Exercise in Employee Engagement and Motivation 

Question: Which of the following is the fundamental element for employee engagement and motivation?

  1. Creating a work climate that values and appreciates employees. 
  1. Having a supportive leader, you can trust as your boss. 
  1. Having team members, you consider as friends. 
  1. Having work that you enjoy and are good at. 

At the core of engagement with your job, it is essential that you like what you do and are good at it. So, the right answer is D. Of course, you may not enjoy everything that needs to be done, but you should enjoy and be skilled at the most important tasks of the job. This is where you should be spending the most time as well.  

Here is an exercise you can do with your employees or even yourself. It is designed to gain clarify and insight as to what is engaging and motivational for employees. It can lead to planning what to delegate and provide a platform for discussion.  

You can do this using the job description or the custom form I created that you can download for free. You can also use a blank piece of paper and write down in point form each task the employee does. Make three columns, one for level of importance, one for the task, and the other for the level of engagement or enjoyment.  

Go through the list yourself first to note down what you consider the level of importance for each task. Using a 2nd copy of this without showing the employee your rating for the levels of importance, have the employee score their level of  enjoyment for each task on a scale of 1-5, 5 being highest. You can also add an additional column to add the performance rating of the employee so you can make a cross reference to the levels of importance, the employee enjoyment and your performance rating. Do the performance rating on your own before the employee submits their response to the levels of enjoyment to not influence each other.  

Warning: There must be a high level of trust between you and your employee, or they may not be honest with their scores.

Alternatively, you can have them complete this on their own and then meet after to discuss it.  

After completing the exercise, here are some questions to answer to plan what to do with your findings. 

What tasks are highly important and the employee enjoys and is skilled at?  

What additional tasks can you assign or delegate to further engage the employee? 

What ongoing training would be beneficial to growing the employee’s competency for the highly enjoyable tasks? 

What does the employee enjoy the least? 

Can you assign those tasks to someone else? 

How important are those tasks and can they be eliminated or outsourced? 

What actions can you take to further the engagement and performance of the employee? 

It is important to take at least one action based on the results of this exercise and see what you can do to increase employee engagement and job performance. 

What Personality Traits are Best Suited for a Coaching Style of Leadership

Leaders who adapt a coaching style of leadership can reap many benefits. The organization can attract people who are seeking to be empowered in their job and this can translate into improved job satisfaction and motivation.  

Leaders who coach their employees rather than be directive can experience greater freedom to work on higher-level projects and have fewer employee issues to deal with. 

Some personality types are best suited to become coaches rather than more autocratic style leaders. As well, job interests play an important component in whether a leader will want to coach people.  

I use the PXT Select assessment to better understand each leader and their dominant leadership style. 

The assessment is divided into three areas, thinking style, behavioral traits, and occupational interests. Each dimension is matched to a customized performance model for each job. For example, a leader who is working with a team of engineers would need to have high thinking style scores to effectively communicate with engineers she/he manages. 

Thinking Style 

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Thinking style answers the question, can the person do the job? It is broken down into five scales, composite score, verbal ability, verbal reasoning, numerical ability, and numerical reasoning. The composite score is the average of the other 4 and will indicate the pace of learning.  

Behavioral Traits 

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This section answers the question, how will the person perform the job? There are nine behavioral dimensions measured as you can see in the diagram. Each dimension is matched to the performance model. One important skill for leaders to be coaches is listening. Active listening is a skill that leaders who want to use a coaching style of leadership need to be good at. But not all leaders have the personality traits that make it natural and easier to be a good listener.  

To be good at this skill I look for leaders who score at or a little above the mid point for the scales of Pace, Assertiveness and Decisiveness.  

If someone scores too high on the Pace dimension, they might be impatient and not want to listen well. If they score too high on Assertiveness, they might be too dominant and tell rather than ask good questions, another important skill for being a coach leader. 

If Decisiveness is too high, the tendency might be to decide for the person and not allow the employee to make their own choices.

Interests 

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This section answers the question, will the person do the job? There are six occupational interests measured, Enterprising, People Service, Financial/Admin, Technical, Creative, and Mechanical.  

For a leader to be interested and motivated by coaching people, it is important for them to have People Service as one of their top interests. For example if a leader is an engineer and has for their top three interests, Enterprising, Creative and Mechanical, they would want to spend their work time being hands on in creating new products or services. They would probably avoid coaching people unless it was tied with another of the top three interests. People Service is especially important as you want to be motivated when it comes to spending time helping people grow and develop. 

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Leadership Approach 

What I especially like about the PXT Select is that it can generate a Leadership Report that combines scores from different dimensions of the assessment and provides insight into how the person will perform as a leader. It identifies areas of strengths and challenges. 

The six skill areas clusters are Creating a Vision, Developing Strategies, Ensuring Results, Inspiring People, Being Approachable and Mentoring Others. It provides insight into how the leader will perform in each of these leadership clusters lusters and is a vital source of information for personal development. 

Natural Versus Developed Types 

Some people are more natural at developing and implementing the right skills to become a leader who coaches rather than directing people.  

It is difficult if not impossible to change who we are. But we can learn to understand ourselves better through tools like the PXT Select and having a coach to guide our development. It’s important to know your strengths and challenges and find a way to balance yourself as you work on developing new habits and skills to coach people and reap the benefits of a coaching style of leadership. 

You can request a test run of the PXT Select as well as sample reports. You can also watch the recorded webinar, PXT Select: The Secret to Great Talent from the experts at Wiley.    

Empower Your Team to Reach their Full Potential: Explore the Benefits of a Coaching Leadership Style

Today’s corporate environment is undergoing fast change, and leaders must inspire and motivate their staff to thrive. Coaching is one type of leadership that is growing in popularity. A coaching style of leadership is focused on empowering employees to take ownership of their work, make decisions, and develop their skills to reach their full potential.  

In this article, we’ll explore whether a coaching style of leadership is right for your organization. 

What is a Coaching Style of Leadership? 

A coaching style of leadership is one that prioritizes empowering employees to take ownership of their work and make decisions. This management style is centered on enhancing the capabilities of people, giving them more autonomy and decision-making power, and creating a culture of trust. 

Benefits of a Coaching Style of Leadership 

Improved Employee Engagement: Employees become more engaged and driven when they feel empowered to take responsibility for their job. They take pride in their work and are more motivated to succeed because of it.  

Improved Performance: Coaching helps employees develop their skills, which leads to improved performance. When employees feel that they have the tools they need to succeed, they are more likely to achieve their goals. 

Better Decision-Making: Coaching empowers employees to make decisions, which can result in quicker and better decision-making. Organizations may be able to respond to opportunities and challenges more swiftly in this way. 

Building Trust: Coaching helps build trust between employees and their leaders. A culture of mutual respect and trust is established when managers offer their staff members the freedom to make decisions. 

Increased Employee Retention: Employees who receive coaching feel more appreciated and supported, which can boost their loyalty and retention. 

Is Coaching Style of Leadership Right for Your Organization? 

Now that we’ve explored the benefits of coaching style of leadership, let’s discuss whether it is right for your organization.  

The truth is that every organization is different, and what works for one may not work for another.  

Here are some factors to consider: 

Company Size: A coaching style of leadership may be easier to implement in medium to large organizations where managers have more time to devote to meeting with employees to conduct coaching sessions. In many smaller companies managers do not have as much time to meet with employees or may not have proper training on a coaching style of leadership.  

Organizational Culture: If your organization has a long-standing culture of top-down decision making, it may take more effort to shift towards a coaching style of leadership. However, it is possible with the right mindset and commitment. 

Employee Mindset: The coaching style of leadership requires employees to be willing to take ownership of their work and make decisions. If employees are not comfortable with this level of autonomy, it may not be the best fit. 

Time and Resources: Implementing a coaching style of leadership requires time and resources. Leaders must be willing to invest in training and development for themselves and their employees. 

Final Thoughts 

An organization can gain a lot from a coaching style of leadership, including better decision-making, greater performance, and more employee engagement. However, it may not be the right fit for every organization.  

Leaders must consider their company size, organizational culture, employee mindset, and the time and resources required to implement a coaching style of leadership. With the right mindset and commitment, leaders can build a culture of trust, empowerment, and success with a coaching style of leadership. 

Three Proven Strategies to Scale your Business with Expert Bill Prater

As a business owner, it can be challenging to keep up with the ever-evolving market demands and competition. To succeed in business, it’s essential to have the right mindset, management system, and team.  

In this video, Bill Prater discussed his principles for achieving these goals. 

He emphasized the importance of these 3 things: 

  • Changing the mindset of the owner 
  • Implementing a proven management system 
  • Developing and leveraging a high-performance team 

Bill, known as America’s Business Alchemist™, has built a strong reputation for his ability to help business owners and entrepreneurs achieve their dreams by breaking free from inertia and accelerating into the future.  

His passion lies in sharing his wealth of knowledge and experience with those who are dissatisfied with the status quo and eager to transform themselves and their businesses. 

With a focus on dynamic and continuous business growth, Bill has developed Scaleology® and the Business Mastery System™ as the core foundational principles of his approach.  

His typical client is not satisfied with just “getting to the next level,” but instead sees their company rise to a position of pre-eminence. 

Bill’s unique approaches have been successful in over 50 different industries, helping business owners and entrepreneurs achieve real, measurable results.  

He has a proven track record of growing revenue, increasing cash flow, and magnifying business value. 

By working with Bill, clients can expect to receive expert guidance and support as they navigate the challenges of business growth and transform their companies into thriving enterprises. 

Learn more about Bill Prater here: https://scaleology.guru