Posts By: Stephen Goldberg

SOLVED

Solve Strategic Problems by Using All your Personal Resources

We are often faced with problems that have an important impact on our work and lives. They always involve making an important decision and are more complex than solving simple everyday problems.

 

Sometimes these problems can cause us to freeze and do nothing and even become confused or defocused.

 

Define Problem or Goal

 

Problem

However, we are all built to succeed and possess the resources required to achieve our goals. So the first step is to become clear on what the goal or clarify the problem.

 

For example, if one of my leading products or services is becoming commoditized in the marketplace then the goal might be to develop a new product or service. Or the problem definition could be to find a solution to the commoditising of the product or service.

 

Use Your Three Brains

 

Next is to use your three brains or intelligences to come up with solutions for your problem or goal. These are your intellectual centre, your emotional centre and your instinctive or physical centre of intelligence. The key is not to overuse any of them but to balance all three in working out the best solution to your problem.

 

CrazYZoo Know-Thyself MadeIn his book CrazYZoo! Know Thyself Made Easy, Fritz Clouse explains the three intelligences and goes much deeper by guiding the reader in choosing their classic and combined types. This gives a deep understanding of yourself and how to leverage your strengths and control your weakness.

 

Use your intellectual intelligence to logically analyse the problem in order to find the cause or evaluate the pros and cons of the possible solutions.

 

Use your emotional intelligence to see how you feel about implementing possible solutions. Imagine the solution happening and see how it feels.

 

Use your instinctive or physical intelligence to allow ideas to come to you that your mind may not have thought of when trying to figure it out.

 

When faced with these types of strategic problems I like to first get clear on the impact of the problem and why I need to solve it. I then stop dwelling on it and instead start focusing on what it would be like if the problem was solved.

 

I find that when I engage in some physical activity like running or cycling new ideas start flowing to me to address the problem. Our instinctive intelligence is very powerful and will deliver ideas and solutions that our logical mind will never think of as it is more limited by our self-imposed concepts and ideas.

 

Visualize a Solution

 

Visualize a SolutionOne powerful technique is to use visualization that can also be combined with positive affirmation to train both are conscious and subconscious minds to provide actionable solutions. This technique makes good use of the three intelligences. As you think of the problem or goal visualize it in your mind while tapping into your emotions. You can do this by recalling a past experience where you felt success in your life.

 

Give Yourself Time

 

In order for visualization and affirmation techniques to be effective it must be done every day for 30 days. I will cover this in more detail future articles and videos so subscribe now if you haven’t already.

 

Because I am referring to key strategic problems that will have a major impact on you or your business it is important to allow adequate time to work on these problems. If you rush you will not allow yourself to use your three intelligences adequately.

 

I hope this gives you some greater insight into using all your resources to address a strategic problem or goal. The main take away is to learn to use all your centres of intelligence to guide you to solving important problems and achieving key goals.

 

What Do Employees Need to Stay Motivated and Perform at their Best?

Leaders expect employees to meet certain performance expectations and most employees want to them. But often there is a gap between expected and actual performance.

actual performanceWhat are the needs of employees that must be met in order for them to do their jobs as expected? Here is an exercise that I have done often with leaders to bring awareness to this issue. You can conduct this exercise in your organization and then take action.

 

On a flip chart draw a T and on the left side list the needs of employees. Conduct a brainstorm session with your co-leaders or managers or do this on your own.  Doing it as a team is more effective and brings everyone on the same page. You can also just work with my list below to get going right now.

 

Some items could be:

Needs of employees

Once you have the list, review who must or can fill these needs. You can also assess how well these needs are being met. This could vary by team as some managers may be doing a better job than others in filling these needs.

 

An interesting twist is to have the employees go through the same exercise as a team without the managers’ presence. You can then compare the two lists. However, do this only if you are sure to take action on at least one item that needs attention.

 

Another option is to have the managers evaluate their own needs. Many items would be the same but there might be some additional items like involvement in company strategic direction decisions.

 

Once you have your list determine the top three priorities and then set an action plan to address the most important or easiest to improve.

 

I always like to go deeper and ask the question, what would stop you from implementing your action plan on this one item? Usually there are two main obstacles; habit and a personal tendency related to the type of the person. I will get into these issues in future articles and videos.

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How well do you know yourself and others? Socrates is famous for the two words know thyself. Having a better understanding of yourself and others is the key to being more effective as a leader and to work well in teams. The book CrazYZoo, Know-Thyself Made Easy by Fritz Glaus guides you step by step in discovering your classic type of person. Fritz does this as he tells the story about zoo animals who must learn to collaborate together in order to create an open zoo that is safe and peaceful, so humans could be closer to the animals.

CrazYZoo Know-Thyself Made

Throughout the book, which is written as a fable, Fritz demonstrates how the different types of animals use mututal coaching techniques to help each other overcome their fears, which act as restrainers in leadership and teamwork.

We all belong to a classic type that is usually combined with another closely related type pf person. This book will clarify the qualities and fears of each type and provide deep understanding of how best to deal with the problems caused by the fear of each type.

 

Fritz had also integrated his types of people approach into his Style of Leadership and Team Develop and My Team & I and training programs, which we are pleased to have delivered to many organizations and still offer today.

 

Fritz is no long with us but his voice and spirit live on in his work. I encourage you to purchase his book and partake in the exercises to discover your classic and combined types. I am certain you will find this eye opening and will provide you with tools to become more balanced and more effective with others.

 

Buy Now

 

 

Stephen Goldberg

 

How to Stay Motivated at Work

How to Stay Motivated at Work

Many people go to work everyday and do not feel motivated about their job. If you feel this way more often than not, then you have a problem that needs to be addressed. Avoiding dealing with this could lead to stress, anxiety and eventually burnout.

Psychologist Judith Kolomeir says that over half of her practice is dealing with people who are experiencing burnout or are headed towards it. She says the cost to companies is enormous due to absenteeism, cost of employee health benefits and the drop in productivity that results.

The main causes for this situation is poor life work balance and a bad relationship with a boss or co-worker. Toxic relationships at work can cause high stress and anxiety and contribute to physical conditions and strained personal and family relationships.

Sometimes there may also be a clash in values between an employee and the company or their boss. It is important to choose the right company or employee for the job based on fit with the company and not just for skills.

To stay motivated at work most people today value good relationships with their boss and coworkers, interesting and challenging work and opportunities to learn and grow. Of course fair compensation and rewards is also important but only really becomes an issue when the employee feels that they are not being remunerated equitably.

The boss, manager or supervisor has a core responsibility to make sure that employees are productive and able to perform their work. They need to be observant and sensitive to changes in performance, attendance and general demeanours of their staff members. When they feel something is off with a person, they need to address it right away through one on one meetings with the employee.

 

KolomeirEach person is solely responsible for their own motivational needs. They need to address stress or a drop in motivation before it becomes a problem and starts causing physical problems such as poor sleep, drinking and overeating.

Psychologist Kolomeir says that employees appreciate when their employer provides workshops topics like stress management, work life balance, nutrition and fitness.

It is crucial for employers to be proactive and invest in employee health and wellness programs in order to prevent people from becoming stressed and demotivated.

As well management and teamwork training is equally as important to foster better interpersonal communication skills and to boost collaboration. People need to learn how to effectively handle conflicts so they don’t lead to back stabbing and toxic relationships, which will affect everyone in the department.

If you are an employee feeling demotivated and perhaps stress at work:

  • Speak to your boss or someone you trust about how you’re feeling
  • Find the cause of the problem
  • Workout an action plan to address the issue
  • Share your action plan with your boss or the person you trust to get support and follow up

If you’re the boss and feel that an employee is showing signs of stress or lowered energy:

  • Meet one on one with the person and let them know what you are seeing and ask them how they are feeling about their work and of any issues that are affecting them negatively.
  • Help them workout an action plan to address the issue
  • Provide support and follow up
  • Be proactive by providing workshops on stress management and good work-life habits

Stephen Goldberg

 

The CompleteDo-it-YourselfGuide to Business Plans

The Complete-Do-It-Yourself Guide to Business Plans

Interview with Business Planning Expert and Consultant Del Chatterson

I recently had the pleasure to interview Del Chatterson about the how to of business planning. The interview was based on his book “The Complete Do-It-Yourself Guide to Business Plans”.

Guide to Business PlansWhat stood out for me when reading the book and what Del emphasized in our interview, was that the process is more important than the final product or document. I always knew this to be true and it was good to speak with someone who shared the same outlook based on his experience in his own business and working as a consultant.

The book gives a step-by-step explanation of the business planning process and why each component is important. In fact, Del says that completing the business plan is just the first step in the process. Implementing each aspect of the plan must happen over time. Each phase of growth requires business owners and directors to go back to their plan and measure how they are doing and then take corrective action or make adjustments.

 

You can connect with Del through his website http://directtech.ca/.

His books are available in book stores and online at Amazon.

 

Stephen Goldberg